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Frequently Asked Questions

How does this device work?
It has a built in accelerometer which is able to detect the momentum and orientation of the bike on which it is installed.
Is the Mobile App for this device free and does it work on all phones?
Yes indeed, it is completely free and is available on Google Play Store. It works without a hitch on all Android phones with version 5.0 or higher. Unfortunately, support for iPhones is not available at the moment; however, we are working non-stop to ensure that we soon have an App compatible for iPhone users.
Do I need to connect the device to the braking system for it to work?
Absolutely not. Our smart product is extremely easy to install and there isn’t any need to fiddle with the wiring of your bike. Just connect the device to the brake light/tail light/number plate light and you are good to go.
Do the messages and the settings stay on the device when I turn OFF my bike?
Yes, all settings made from the App are retained on the device and will remain unchanged until you modify it from the App yourself.
How can I ensure that this device doesn’t get stolen from my bike?
You needn’t worry. The unique thing about this device is that it is unnoticeable when switched off and looks exactly like a reflector. This would greatly reduce its chances of getting stolen when compared to other bike accessories.
Does the mobile need to be always connected to the device?
No. You only need to connect to the device when you wish to change a message or other settings. After turning ON the bike, pair your phone to the device using Bluetooth, make the changes as per your choice and then disconnect. That is all.
Does it support characters of different languages for the display?
Currently, it supports alphanumeric characters and some special characters. However, we have been working on introducing Hindi and Marathi characters and will be rolling out the update soon.
How are the messages displayed?
The messages are rolled across the screen from right to left. Between each message an animation (vibration equalizer) is displayed. You can display up to three messages (48 characters each) which are displayed sequentially, interspersed with the animation.
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